One of a Kind Ceramic Work
YOU ARE PURCHASING A ONE-OF-A-KIND HANDMADE PIECE. THIS MEANS YOU CAN EXPECT THE FOLLOWING:
SUBTLE VARIATION IN SIZE AND COLOUR : PLEASE NOTE COLOURS DISPLAY DIFFERENTLY ON DIFFERENT SCREENS. ALL DIMENSIONS ARE LISTED IN CM. ANY FURTHER QUESTIONS, PLEASE ASK.
UNIQUE PIECES WITH SMALL DISTINCTIONS FROM THE FIRING OR PRODUCTION PROCESS: SPECKLES, MARKS, GLAZE GHOSTS OR OXIDATION NOTES. THIS MEANS THE PIECE YOU RECEIVE WILL BE DIFFERENT FROM ANY OTHER.
CERAMIC OBJECTS CAN BE ENJOYED FOR GENERATIONS AND ARE TO BE TREASURED. ALL MATERIALS ARE DERIVED FROM AUSTRALIAN CLAY AND I TAKE GREAT CARE COLLECTING AND RECLAIMING LEFTOVER CLAY TO REUSE.
Shipping & Returns
EVERY EFFORT IS TAKEN IN BALANCING THE SAFE JOURNEY OF YOUR ORDER WITH BEING CONSCIOUS OF THE PACKING MATERIALS USED. WHERE POSSIBLE, YOU ARE ENCOURAGED TO REUSE OR RECYCLE THE PACKAGING YOUR ORDER ARRIVES IN. ALSO WE MIGHT REUSE PACKING MATERIALS WHEREVER POSSIBLE.
ALL SALES ARE FINAL. AS AN ARTIST, I AM UNABLE TO ACCOMMODATE RETURNS OR EXCHANGES FOR ‘CHANGE OF MIND’. I AM VERY VERY HAPPY TO HELP WITH ANY QUESTIONS YOU MAY HAVE BEFORE PURCHASING. HOWEVER IF YOU IDENTIFY AN ISSUE UPON DELIVERY, ANY DEFECTS CAUSED BY SHIPPING, PLEASE GET IN CONTACT WITHIN TWO BUSINESS DAYS AND WE WILL RESOLVE IT IMMEDEATELY.
ALL ORDERS WILL BE SHIPPED WITHIN 4-5 BUSINESS DAYS OF PURCHASE WITH AN INSURED COURIER SERVICE AND DEPENDING ON SIZE COSTS ARE BETWEEN 70 - 180 AUD WITHIN AUSTRALIA. ONCE THE WORK HAS BEEN DISPATCHED YOU WILL RECEIVE A SHIPPING CONFIRMATION AND TRACKING NUMBER VIA EMAIL.
FREE LOCAL PICK-UP OR DROP OFF IS AVAILABLE FOR THOSE LOCATED IN THE MELBOURNE METROPOLITAN AREA.
INTERNATIONAL SHIPPING FOR YOUR CONVENIENCE I WILL SHIP INTERNATIONALLY WITH DHL COURIERS. PACKAGES WILL BE ON AVERAGE 250 - 400 AUD OVERSEAS (DEPENDING ON SIZE) TO METROPOLITAN AREAS. PLEASE NOTE THAT INTERNATIONAL CUSTOMERS WILL BE RESPONSIBLE FOR POSSIBLE IMPORT TAXES IMPOSED BY THE DESTINATION COUNTRY.